Adrian Flux = terribleandyd wrote:
How good is your/my insurance company if we needed to claim
Direct Line = exceptional
Adrian Flux = terribleandyd wrote:
How good is your/my insurance company if we needed to claim
Your bank (assuming they would offer this, you would need to check), may want around £10 per month Peter.Peter-S wrote:
My RAC is Roadside and Recovery for me and the wife in any car. They wanted £215 this year up from £160. After a phone call it's £139!
Goodness yes Andrew, they were very poor. The guy made no attempt to even look at the car, didn't even open the bonnet, until I raised the point of isn't he even going to look at it. And then it was less than a glance and onto the truck. As I mentioned it was over the hour limit that he arrived, so I phoned them as they offered £10 cashback if that happened, and they had adjusted the time which I initially called! So I complained and asked for head office contact info, they said well I can give you the £10 instead of that then. Crazy service.Andrew 2.8i wrote:Thank you for your response. As I said in my initial post, I am especially interested to hear from people with experience of receiving assistance from their breakdown insurance provider. It sounds as though the service you received from Green Flag wasn't very good at all.pbar wrote:I would stay away from Green Flag, called them out once when with them, terrible.
Andrew.
Flux are way too expensive anywaypbar wrote:Adrian Flux = terribleandyd wrote:
How good is your/my insurance company if we needed to claim
Direct Line = exceptional
It's looking more and more like that's going to be the case.Lord Flasheart wrote: Have to do the annual dance with them come renewal time
It certainly does, thanks.Lord Flasheart wrote:Hope this helps
Phone them and just say please could you drop the price by £40 (or your desired figure) then you will take it. They will disappear to 'speak' to someone else for a few seconds then most likely say ok yes we can do that.Andrew 2.8i wrote: Out of curiosity, what's the best tactic? Is it to say that you're leaving, or simply ask for their best deal?
I've just told them I'm not renewing. They'll ask why so I explain that I'm not prepared to accept the big increase in premiums - I often quote a percentage as it sounds worse - when there are cheaper options available.Andrew 2.8i wrote:Hi,
Out of curiosity, what's the best tactic? Is it to say that you're leaving, or simply ask for their best deal?
Andrew.
Totally agree with you Paul, Adrian Flux = never - ever - use !pbar wrote:Adrian Flux = terribleandyd wrote:
How good is your/my insurance company if we needed to claim
Direct Line = exceptional
pbar wrote:Phone them and just say please could you drop the price by £40 (or your desired figure) then you will take it. They will disappear to 'speak' to someone else for a few seconds then most likely say ok yes we can do that.
Thanks for the pointers chaps. I've just got to pluck up the courage to call them now!Peter-S wrote: I've just told them I'm not renewing. They'll ask why so I explain that I'm not prepared to accept the big increase in premiums - I often quote a percentage as it sounds worse - when there are cheaper options available.
I'm with Lloyds, and their bundled account, platinum, costs £19 a month (£228 per annum). However, other than breakdown cover (personal cover, homestart and relay) it does come with a load of other crap I'll never use. I don't want the hassle of changing banks so that option isn't really worthwhile.pbar wrote: Your bank (assuming they would offer this, you would need to check), may want around £10 per month.
Danny, thanks for thinking!D366Y wrote:What I always do is hop between RAC/AA each year - they always want to bump up the renewal prices but if you change every year then you get the benefit of the 'new customer' discounts/bonuses that they offer every year!
Well at least you had a look Andrew, it's always worth knowing. That is quite steep.Andrew 2.8i wrote: I'm with Lloyds, and their bundled account, platinum, costs £19 a month
Always amazes me that in this day and age, where phones are that popular that they far outweigh the population, that people are so reluctant to use them to actually phone people! Yet, it is still by far the best and most efficient option.Andrew 2.8i wrote:pbar wrote:Phone them and just say please could you drop the price by £40 (or your desired figure) then you will take it. They will disappear to 'speak' to someone else for a few seconds then most likely say ok yes we can do that.Thanks for the pointers chaps. I've just got to pluck up the courage to call them now!Peter-S wrote: I've just told them I'm not renewing. They'll ask why so I explain that I'm not prepared to accept the big increase in premiums - I often quote a percentage as it sounds worse - when there are cheaper options available.
Andrew.
It's good to hear of experiences of breakdowns, as so few of us have cause to use our breakdown cover it's difficult to know how good the providers are when we need them.jackinthegreen wrote:My recommendation for breakdown cover would be just to go with the very cheapest, as this was the service I received as an AA "gold" customer. I dread to think how they'd treat you if you were an "ordinary" customer. As for the AA, avoid them like an ebola victim.