A garage won't give me my money back.
Posted: Mon Nov 26, 2018 8:42 pm
Hi,
I hope this is the right place to post this. So about 6 months ago my car needed extensive work. Not the Capri. The car needed about 3-3.5k spending on it. This was the cheapest quote I got. The build required £1,800 worth of parts. So they said to take on the job they would need a down payment of 2,000 to give them a bit of money to start labour wise. We had used them many times before hence the trust to give this kind of money. Anyway, thee months later no work had been done. They said they were waiting for parts and that they were slowly coming in but as many had to be custom made they were taking ages. Suddenly when I said c'mon its been three months I need my money back now they said the panels had arrived, I never saw them though. I was fairly certain they hadn't ordered anything and my money had just been sunk into their business. But I said no its too late, I need the money back. As I was sure I was just being messed around. So they said fine but it would take time as they couldn't get refunds on lots of parts and they needed to wait until they had more money in until they could pay me back. So another month or two went by of me asking every few days. Eventually they flipped out at me and said it was all my fault and that they had no obligation to give me any money back as technically they fulfilled their end of the deal if they hand me over the parts? He said if we dumped all the parts outside my unit then they're in the clear, bar the 200 quid of labour. Is that true? I dint pay for a lump of parts I paid for a job to be done. Anyway I threatened court and I was met with the same response but then I got a call and they gave me 1,700 back. Month and a half later I haven't seen the other 300. What can I do to get that money? Is the ridiculous stamens that they're in the clear by giving me the parts true?
Thanks all
I hope this is the right place to post this. So about 6 months ago my car needed extensive work. Not the Capri. The car needed about 3-3.5k spending on it. This was the cheapest quote I got. The build required £1,800 worth of parts. So they said to take on the job they would need a down payment of 2,000 to give them a bit of money to start labour wise. We had used them many times before hence the trust to give this kind of money. Anyway, thee months later no work had been done. They said they were waiting for parts and that they were slowly coming in but as many had to be custom made they were taking ages. Suddenly when I said c'mon its been three months I need my money back now they said the panels had arrived, I never saw them though. I was fairly certain they hadn't ordered anything and my money had just been sunk into their business. But I said no its too late, I need the money back. As I was sure I was just being messed around. So they said fine but it would take time as they couldn't get refunds on lots of parts and they needed to wait until they had more money in until they could pay me back. So another month or two went by of me asking every few days. Eventually they flipped out at me and said it was all my fault and that they had no obligation to give me any money back as technically they fulfilled their end of the deal if they hand me over the parts? He said if we dumped all the parts outside my unit then they're in the clear, bar the 200 quid of labour. Is that true? I dint pay for a lump of parts I paid for a job to be done. Anyway I threatened court and I was met with the same response but then I got a call and they gave me 1,700 back. Month and a half later I haven't seen the other 300. What can I do to get that money? Is the ridiculous stamens that they're in the clear by giving me the parts true?
Thanks all