Worst customer service I have ever had

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andyd
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Re: Worst customer service I have ever had

Postby andyd » Tue Apr 11, 2017 12:34 pm

Not_Anumber wrote:Still no idea who it is we are supposed to be avoiding. :?:

Though this is discrete and perhaps a kindness to the actual supplier regarded as rude and unhelpful it does though cast a shadow over all the other known suppliers as people speculate who it applies to and run through a list of possibles in their heads.

SmokeEm wrote:That'll be Capri Sport then.. :wank:

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Re: Worst customer service I have ever had

Postby Not_Anumber » Tue Apr 11, 2017 12:50 pm

thanks

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Re: Worst customer service I have ever had

Postby Dansta » Sun Apr 16, 2017 1:51 pm

In the interests of balance, I've been dealing with him for my brake upgrade. I had ordered the Brembo kit. Upon using the fitting template, I discovered the amount of spacing needed for my wheels was greater than I was willing to live with. So I have changed my order to the GTR280 kit without an issue. I've had helpful responses throughout. Ok not instant replies, often waiting a few days, but I've not experienced the rudeness, etc, comments mentioned by this thread.

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Re: Worst customer service I have ever had

Postby SmokeEm » Sun Apr 16, 2017 4:11 pm

Dansta wrote:In the interests of balance, I've been dealing with him for my brake upgrade. I had ordered the Brembo kit. Upon using the fitting template, I discovered the amount of spacing needed for my wheels was greater than I was willing to live with. So I have changed my order to the GTR280 kit without an issue. I've had helpful responses throughout. Ok not instant replies, often waiting a few days, but I've not experienced the rudeness, etc, comments mentioned by this thread.


That'll be because you have the patience of a saint. If like most people, you felt a bit uneasy not getting replies when he has hundreds of your hard earned cash, your experience might just have been different. As already stated, his products are great! Think how richer he would be with a proper 'Customer service' ethic
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